It seems simple…make a mistake, say “I’m sorry” and all is resolved. Yet true apologies extend far beyond those two simple words. Apologies require ownership, accountability, action change and providing hope. For children and families who have experienced discord, unhealthy patterns of power and control, abuse/neglect, substance use/abuse and or involvement with child welfare systems, we have found the extreme power in utilizing therapeutic apologies to restore relationships, foster reunification, and support families in their journeys through services. This webinar will explore the 4 steps of a therapeutic apology, identify times to integrate this concept into treatment and provide time for participants to practice with each other. This webinar is designed for clinicians but open to any child welfare professional who wishes to learn more about the concept.
Stephanie Glickman, LCSW is the Clinical Director for the Family Centered Treatment Foundation with 16 years of direct involvement with FCT. She has experience working with a wide variety of populations, has extensive training in leadership development, and frequently presents at local and national conferences. She received her Bachelor’s degree in Psychology from Northeastern University and her Masters of Social Work from Simmons University. She additionally has been an LCSW Clinical Supervisor for over 10 years and an affiliate Graduate Adjunct Professor at the University of North Carolina-Charlotte School of Social Work.